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Call Logging App

Save time with call logging software that records and tracks conversations in your CRM.

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  • Automatically record phone calls from HubSpot Smart CRM.

  • Use engagement and contact data to prioritize and queue calls.

  • Take and log calls from anywhere with the HubSpot App.

  1. Maximize efficiency with automated call logging.

    With a busy and productive sales team, it’s tricky to stay on top of everything that’s happening. HubSpot’s automatic call logging app makes it easy to keep track of calls and store conversation details on contact records within HubSpot Smart CRM.

    Use engagement and contact data to prioritize the most profitable calls, and set up a daily calling queue. Your sales team will be even more effective when they have a deeper understanding of where the customer is coming from and where they are in their journey. 

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  1. Record calls automatically.

    Don’t interrupt or miss out on valuable conversations for the sake of note-taking. HubSpot's call logging app empowers you to record calls with the click of a button. Seamlessly keep track of conversations or manually add notes and details. You’ll also know when callers reached out or how long the conversation lasted.

  2. Save valuable time by automatic call data entry.

    Stop wasting hours of your sales team’s time with manual data entry. With call logging software, call data is automatically updated in HubSpot Smart CRM. Update contact information, record data from multiple channels, and keep it all together in your CRM.

  3. Leverage important details to close more deals.

    Call logging software makes it easy to tell which rep is talking to each client, which products the customers are using, and how many times they’ve reached out in the past. Easily check previous call history to get the context you need to close more deals, farm existing accounts, and revive lukewarm leads.

  4. Answer and log customer calls from anywhere.

    With the HubSpot app for Android and iOS, you can take and log calls even when you’re away from your desk. The app helps you securely access customer data, log calls, and create follow-up tasks. When your data is in the cloud, you can work wherever you choose.

Have questions? Give us a call and we'll walk you through it.

+1 888-482-7768

Related Resources

If you’re interested in call logging software, these related resources may help.

Frequently Asked Questions

  • A call logging application provides sales reps the ability to set up and record meetings with a contact and record the interactions either automatically in the platform or through manual log entry for customer records. Along with engagement data, call logs give sales reps transparent and manageable information on the status of a prospect’s customer journey, and this can all be managed from a computer desktop or mobile app.

  • HubSpot’s call logging app is available in the Starter, Professional, or Enterprise editions of Sales Hub or Service Hub. You can see pricing details for Sales Hub here and for Service Hub here.

  • Popular features in HubSpot’s call logging app include

    • Call recording and transcripts
    • Record associations
    • Record custom notes, activities, or tasks
    • Meeting scheduling

  • Yes. Use HubSpot's VoiP software or your desk phone to place calls through HubSpot. You can also call through a third-party calling system and integrate it with HubSpot. Your calls come from your number, and you have the option to record each call you make.